Social Services

What are Social Services?

Social Services are a vital component of our Care Programs. Our goal is to improve or maintain the social, emotional, functional, and physical health status of each patient while enhancing the coping skills of the family and other caregivers. With illness or injury, there are often social, emotional and financial burdens that can be made easier with the assistance of a Medical Social Worker.

Coastal Home Health & Hospice provides accredited social workers that assist patients and their families in adapting and planning the home environment.

Other components of the social worker’s role include but are not limited to:

  • Assisting patients and families in making health care decisions based on personal goals of care
  • Ensuring the patient’s end-of-life wishes are documented and known by assisting with advance directives, do not resuscitate (DNR) orders, or POLST forms.
  • Contacting local agencies and/or community resources that may be of help to patients and families.
  • Assistance and explanation of Medicare, Medicaid, and private insurance benefits.
  • Assistance with Medicaid eligibility process.
  • Assistance with funeral planning.
  • Provide emotional support.
  • Identifying emotional and spiritual needs of the patient and their loved ones and finding appropriate support as needed.
  • Assistance with bridging family gaps to bring loved ones together whenever possible.
  • Assisting survivors with necessary arrangements and paperwork after death.
  • Assisting survivors in obtaining appropriate grief counseling.
  • Identifying other needs of the patient and their support circle and assisting as needed.

Bereavement Services

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When someone you care for dies, you begin a sometimes long process of bereavement. Coastal Home Health & Hospice’s Bereavement services are here to help you through this process. Although there are some similarities in how people grieve, each person is unique and learns to manage their grief in a way that fits their own situation. Coastal Home Health & Hospice Bereavement services are offered to our patient’s families as well as to community members. Anyone who is experiencing grief from losing someone they cared about is welcome. The following bereavement services are offered:

  • Grief Support Groups
  • Lender Libraries
  • Education
  • Follow-Up

To get help with a non emergency situation or speak to one of our professional and compassionate staff members please call (541) 469-0405.